Privacy Policy

Otcer.ph (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information in compliance with the Data Privacy Act of 2012 (RA 10173) and applicable international privacy laws.

1. Information We Collect

We may collect the following personal information when you interact with our website, services, or support team:

  • Name, company name, and position

  • Contact details (email address, phone number, delivery address)

  • Billing and payment information

  • IP address and browsing behavior (via cookies)

2. How We Use Your Information

Your data may be used for:

  • Processing orders and managing transactions

  • Providing customer service and technical support

  • Sending updates, offers, or marketing communications (with consent)

  • Compliance with legal obligations

  • Improving our website, services, and customer experience

3. Data Sharing and Disclosure

We do not sell or rent personal information. We may share your data with:

  • Authorized service providers or logistics partners

  • Government authorities if required by law

  • Partner vendors (e.g., Dell, Epson) in line with contractual obligations

4. Data Retention

We retain personal data only as long as necessary for legitimate business purposes or as required by law.

5. Your Rights

Under the Data Privacy Act, you have the right to:

  • Access and correct your data

  • Object to processing or request deletion

  • Withdraw consent at any time

  • File a complaint with the National Privacy Commission (NPC)

6. Security Measures

We implement organizational, physical, and technical safeguards to protect your data from unauthorized access, alteration, or loss.

7. Cookies

Our website uses cookies to improve functionality and analyze usage. You may control cookies through your browser settings.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions, concerns, or data requests, please contact:

 

📩 Email: info@otcer.ph
📞 Phone: 0919 8399 123
📍 Caniogan, Pasig City, Philippines

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