Terms and Conditions

OTCER.PH TERMS AND CONDITIONS

I. INTRODUCTION AND ACCEPTANCE OF TERMS

Welcome to Otcer.ph. These Terms and Conditions govern your access and use of our services via our website. Your use of our services, including any new services or functionalities that may be made available by Otcer.ph from time to time, is conditioned upon Your acceptance of and continued adherence to these Terms and Conditions. Otcer.ph reserves the right to amend, discontinue, limit, suspend or permanently or temporarily terminate our services, or any part thereof, at any time or from time to time, without notice.

II. ELIGIBILITY AND ACCOUNT REGISTRATION

By registering for an account with us, you represent that you are at least 18 years old, have the capacity to understand, agree to and comply with these Terms and Conditions. If you are using the Service on behalf of a company or other legal entity, you represent that you are authorized to bind such entity and its affiliates to these Terms and Conditions, in which case the terms “you” or “your” shall refer to such entity and its affiliates.

III. TERMS OF SALE AND PAYMENT

All transactions made through the platform are subject to the confirmation of Otcer.ph. Otcer.ph expressly reserves the right to refuse or cancel any order, for any reason, at its sole discretion, regardless of whether the order has been confirmed or your credit card has been charged. If your order is cancelled after your credit card has been charged, Otcer.ph will issue a credit to your credit card in the amount of the charge. The customer agrees to comply with all obligations and conditions as may be prescribed by the payment processing merchant or the credit card issuer.

IV. PRODUCT PRICING AND DESCRIPTION

While Otcer.ph strives to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. Otcer.ph reserves the right to correct any errors, inaccuracies, or omissions and to change or update information (including, without limitation, information related to text, pricing, availability and product descriptions) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, Otcer.ph shall have the right, in its sole discretion, to refuse or cancel any purchased orders placed for that item. If your credit card has already been charged for the purchase and your order is cancelled, Otcer.ph will issue a credit to your credit card account in the amount of the charge.

V. DELIVERY OF PRODUCTS

The delivery of goods will commence once the payment has been successfully cleared. Please note that delivery times may vary depending on your location. For items that are available on an order basis, the delivery may take up to 45 to 60 working days or longer, as the lead time is beyond our control. Shipping fees will be applied for orders below the minimum P25,000.00 threshold and for outside Metro Manila deliveries. It is important to note that once the package is handed over to the third-party courier, any further handling or issues are at your own risk.

VI. WARRANTY AND RETURN POLICY

Otcer.ph, being an Authorized Reseller, guarantees that all products sold through the platform are genuine and valid for a manufacturer’s warranty. The terms and conditions of the manufacturer’s warranty will apply to the purchased products.

VII. CANCELLATIONS AND REFUNDS

All orders placed through the platform are considered final and non-cancellable. In the event that the client wishes to cancel the order, a penalty charge of 30% based on the total transaction value shall be imposed. For Order Basis items, a 50% down payment is required before processing and these are deemed non-cancellable and non-refundable.

In case of refunds (if applicable and valid), the processing time will take at least 30 working days.

VIII. RESTRICTED ACTIVITIES AND OBLIGATIONS

Your information and your activities on the site shall not: be false, inaccurate or misleading; be offensive or menacing, abusive, defamatory, or in breach of copyright, confidence, privacy or any other rights. You agree not to use the platform for illegal purposes; attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the platform.

IX. INDEMNITY

You agree to indemnify and hold Otcer.ph, its partners, affiliates, subsidiaries, officers, employees, and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of these Terms and Conditions, or your violation of any law or the rights of a third party.

X. SEVERABILITY AND WAIVER

Should any provision of these Terms be held to be void or invalid, such invalidity shall not affect the remaining provisions. No waiver by Otcer.ph of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

XI. GOVERNING LAW

Your use of this website and any purchase by you of any goods from Otcer.ph shall be governed by Philippine law and the parties hereto submit to the exclusive jurisdiction of the Philippine courts.

XII. CHANGES TO TERMS

Otcer.ph reserves the right to amend these Terms from time to time. It’s your responsibility to review these Terms periodically. Your continued use of the Site following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.